Privacy Policy
Which information this website receives, why we keep it and how you stay in control of it.
On this page jurnexio explains which information reaches us when you open jurnexio.info or write to us, what we do with it, how long it stays with us and whom you can ask about it.
Who is responsible
jurnexio, established at 14 Garth Road, Bangor LL57 2RT, United Kingdom, is responsible for the processing of personal data on jurnexio.info. For questions about data protection, write to hello@jurnexio.info or call 01248 370142. The notice covers this website as a whole, including the messages that reach us through it.
Cookies and browser storage
Only what the pages need in order to work is stored. No advertising networks, no tracking across websites and no visitor profiles are involved, and nothing about your visit is passed on for marketing.
Your browser lets you review what is kept for this website, erase it and prevent it from being stored again. If you block entries that the site needs in order to function, some pages may not display correctly.
Purpose and legal basis
The information described here serves a limited set of purposes: running jurnexio.info without faults, answering your questions, preparing offers or agreements and meeting the duties that come with running a business.
Depending on the situation, we rely on your consent, on an agreement with you or the steps that come before it, on a duty imposed on us, or on our legitimate interest in a safe and working website. If you leave out the contact details we ask for, we may not be able to reply.
Which data we process
Visiting the website creates server log entries: IP address, time of access, requested file, transferred data volume, browser and operating system. We use these entries only to operate the site safely, to keep it available and to investigate technical errors.
Messages sent through the contact form or by email, together with your name, the address we should reply to and any details you add yourself, are kept for as long as it takes to handle the matter you wrote about.
Service providers and transfers abroad
We do not trade in personal data. It reaches only the companies that keep this site online and handle our email on our behalf, bound by contract to our instructions, and the authorities that are entitled to request it.
Data may be handled by a provider whose servers or support staff are located abroad. We choose providers who commit to protecting it at the level the applicable rules demand for transfers of this kind.
Your rights and how to use them
You can ask us at any time which data we store about you, request its correction or deletion, have the processing restricted, object to it or receive a copy in a common electronic format. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.
You can use your rights by writing to hello@jurnexio.info. Before we answer, we may ask for a detail that confirms your identity, so that data is not disclosed to the wrong person; the answer follows within the period the law provides and costs you nothing.
Besides contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Storage periods
Information is kept no longer than its purpose calls for. Once that purpose has been met and no duty to keep it remains, we erase it or remove everything that would link it to you.
Server logs are removed by our hosting provider after a short period. Messages stay with us while the matter is open and for some time afterwards, in case you return to the same question.
How we protect data
Suitable technical and organisational measures guard the information we hold against unauthorised access, alteration and accidental loss. Where the browser allows it, what you send through the site travels in encrypted form.
No transmission over the internet can be guaranteed to be completely secure, so we cannot exclude every risk. Within our company, access to the messages we receive is limited to the people who answer them.
Changes to this policy
We revise this notice whenever the way we handle data changes. The current wording is always published here, and the date at the top tells you when it was last updated.
Changes are not announced one by one, so it is worth looking at this page from time to time. If a change affects processing that rests on your consent, we ask for that consent again first.